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“Glass dining table”

written by Rebecca183 on 18/09/2014

Table arm faulty and dangerous to use due to the weight of the glass and with two children in the house. Dwell acknowledged fault, agreed to replace, went bust , reopened under same name, refused to honour replacement even though they had sight of the history and agreement. ABSOLUTELY DISGUSTED WITH THEM AND TO ADD INSULT TO INJURY THEY KEEP BOMBARDING US WITH ADVERTS TO PURCHASE ADDITIONAL ITEMS !!!!!!!
SPENT OVER £2800 with them and this is our thanks........GREAT CUSTOMER SERVICE ----NOT!
Be Warned, if you were a purchaser under the old Dwell you won't have a chance, even though we received a sweet email from the past director to be patient as he was working through the backlog of outstanding complaints. Turned out to be as empty as their flagship store now is in Cardiff!

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