written by Denisa.Divinova on 16/09/2014
I've never experienced such a bad customer service. I've been questioned if my sister is my sister (due to different last names).
When we requested changes to booking a part of the tour was taken away without any explanation and when I raised this, I've been advised to "go ahead and complain".
I ended up buying a separate flight as it was cheaper option than having changes made to the booking.
I will never use this company again and recommend to everyone to stay away!!!