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“Equifax - Don't sign up and don't trust them”

written by gsDalrymple432 on 14/09/2014

I signed up with them on 07/07/13 for a 30 day free trial. I cancelled it on 03/08/13 before the end of the trial period and received 2 email confirmations of cancellation. I thought that was the end of it. 1 year later! my credit card statement for August 2014 arrives and guess what......EQUIFAX have taken £2.99 on 04/08/14 and according to my Credit card company they have also taken same for Sept 2014.
When I contacted Equifax for a refund, they advised to get a refund I have to sign up AGAIN with a different email address! What.......So they can charge me again - I don't think so. Why have they got my credit card details on file a year after I cancelled.

EM

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