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“Please avoid! ”

written by on 29/08/2014

Wish i had read the reviews first! I placed an order on July 21st on behalf of my nephew, he wanted a candy bar as a surprise for his mum & dad's wedding. Wedding is 3rd sept so we thought plenty time! Mistake! No delivery arrived, we spent £73 in total. Not a lot to us maybe but for a 10yr old it was his whole savings.

I contacted them 2 weeks ago, you can't speak to them direct? Voice message and email only so alarm bells should have been ringing! Left a message and issued an email on the Sunday to say per the website my order is still saying in progress even 3 weeks later, if it won't be ready can you let me know and I will make other arrangements. Amazingly on the Monday my order was updated to dispatched. However, that was 12 days ago and still no order. Have called twice since then and now the answer machine no longer accepts messages.

Please don't use this website, there is no chance of my nephew getting his money back and even worse he is gutted that his mum & dad's wedding surprise is ruined. I have 3 days to find the same sweets!

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