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“Broken handle bracket after 5 trips! ”

Written on: 22/08/2014 by KarlyJenkins (1 review written)

After returning from our holiday contacted Debenhams about the the handle bracket being broken on my Tripp suitcase after just 5 uses, they told me I had to phone Tripp direct which I done they told me I had to go to Debenhams! I asked about spares as it it just a case of screwing a new bracket on only to be told you can't get spares for Tripp luggage. So I am on my way to Debenhams now to see if they will replace it, after reading the reviews I am not holding my breath. I will define not be buying Tripp again if I do not get a replacement, I will let you know how I get on.

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