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★★★☆☆

“Amazing instructors, but be very careful when booking!”

Written on: 20/08/2014 by 194Rodriguez (1 review written)

I did my CBT successfully with Bikerite not too long ago and was more than pleased with the instructors and the training, however when I arrived in the morning, I had the first bad surprise, when I was told to pay another 75 Pounds, instead of the 30 I was expecting, as their Website had said the CBT was 80 pounds, and you had to pay 50 deposit up front. The woman at the front desk told me this was only for during the week if you brought your own bike, but I was not told that over the phone, when I made sure about the price of 80 pounds! After the theoretical part in the morning, when we got ready to get on the bikes, I was told to get insisde and get all the gear on, so I went to the woman on the front desk again and said I needed a pair of gloves, as everyone else seemed to have theirs with them. I was informed that I had to bring my own gloves and was told so over the phone when booking my CBT, however, this was not the case! She even opened her book to find the page with her notes on our call on them, but I didn't care much what they said, as I had asked her TWICE over the phone what I needed to bring on the day and was told to bring my licence, boots and a jacket, and was assured that everything else was provided by them! Never did she mention anything to me about gloves!
So after having to spend another 30 extra pounds on the day, that I hadn't expected, I started the riding in not the Best mood! But the instructors almost made up for it, by making the day really successful and me passing my CBT by the end of it

IF YOU DECIDE TO GO WITH BIKERITE, MAKE ABSOLUTELY SURE YOU KEEP A RECORD OF THE PHONE CONVERSATION, SO YOU CANT BE EXPLOITED LIKE I WAS!

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