written by alice1952 on 17/08/2014
Poorly organised. Never knew when we would stop, when we would eat. Rep had no phone for contact and had to be given one by driver. Many people on the tour were complaining too..Places we visited were appalling apart from Quebec which was the saving grace of this tour. I like other people still await an explanation or an apology 3 months later. The tour manager announced this was his first tour after being ill for 18 months. This tour was obviously beyond him and he should not have been on a tour which he so obviously was unfit for. This company has been taken over and cannot live up to its predecessors. I went on 2 amazing tours with them before but this will be the last with this company now.