written by on 15/08/2014
Requested for the code around two days ago. Code did not arrive on specified time frame and checked ALL areas of e-mail. Sent an e-mail the next day, they responded SO fast and resent me the codes. Worked like a charm. Now I feel bad 'coz I had phone rooted just for this before and that didn't work. All I had to do was go online. Lesson learned.
What I found amusing was that the sales who responded to my e-mail was sensitive to my e-mail since it was in all caps and pointed this out to me. I had to apologize and explain that because the username and password were in caps, I just forgot to remove caps lock.