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“Terrible sun glasses, terrible customer service...”

Written on: 08/08/2014 by oak1 (1 review written)

I purchase Oakley sun glasses, I paid over $150.00, lens falls off constantly, I spoke to Oakley customer service in California, I did everything they ask me to do…took pictures, sent emails, finally I sent them the sun glasses .. After three weeks of no information whatsoever I call and they told me that the frame was damage, under warranty, but they will not fix, replace or stand by the product and if wanted them fix it for $75, eve thought the glasses have a one year warranty... TERRIBLE customer service, rude and no customer service at all...don't buy... it has taken me over a month to get an answer; they are not worth the hassle.

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