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“Excellent Service”

Written on: 08/08/2014 by gem.ellis (1 review written)

Mackay's offered an excellent service from the offset. The door handles I wanted were competitively priced, with free delivery.

On realising my carpenter was arriving to fit the handles earlier than planned, I phoned Mackay's, who promptly checked stock levels, made calls to their warehouse and arranged for the handles to be delivered by courier the next day. I was called at regular intervals to keep me updated with developments and confirm the arrangements and whilst the necessary checks were made Mackay's offered to phone me back to save on my phone bill and any inconvenience caused by being kept on hold. Outstanding.

The handles arrived exactly as described, very well packaged and look great on my doors.

A big thumbs up from me! :)

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