written by on 28/07/2014
I had a £10 promotion added to my account as a new customer and was charged £16 for a 8 minute journey, No traffic whatsoever. I emailed in my complaint and the person who responded to my email basically tried to justify the charges. Never again will I use this service. I did not like the fact that after my second email I did not even get a response which I found to be very rude.