written by Mooneyos209 on 26/07/2014
However tempting it might be, just don't go through Halifax for your mortgage. They will put you through undue stress and you will probably lose the property you are purchasing. We have been trying to get an offer since April. They did the evaluation very quickly, then everything fell silent until we began chasing them up. We have been phoning and e-mailing them multiple times a day, but they never respond (e-mail) or we never get through to anyone (phone). They have made error upon error upon error with the application. Then, just when we thought an offer was imminent, they pulled our application for a 'random' internal audit. Our application is still with the auditors apparently. Although it is only supposed to take 48 hours, we are still waiting four days later.
We have decided enough is enough - we cannot let these people influence our lives any longer. They can stick their mortgage where the proverbial sun doesn't shine. What is more, we will be closing our current account and transferring to a bank.