Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Avoid at all cost”

Written on: 18/07/2014 by Annie08s (1 review written)

Booked a holiday with gold medal travel through a travel agent. At time of booking received a breakdown of cost as friend did not require flight. Upon returning from worst holiday experience we have ever had, we recieved a refund for only a fraction what we had been quoted and paid. We raised this to their customer services but was not given a reason. The reason for the refund was due to building work at a hotel which we had to move from. We had been told prior to departure that a pool was closed but this was far from the truth to the actually construction work! We were told it want a problem to move hotel and a 100% refund would be waiting upon return to uk by the rep but she was soon no where to be found and I had to do this myself whilst on holiday and pay for the other hotel !
Still waiting on explanation and full refund not to mention the additions costs I endured with calls back to UK. What was meant to be a dream holiday turned out to be the holiday from hell thanks to their lack of customer services!

Was this review helpful? 0 0