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“Avoid at all costs!”

Written on: 15/07/2014 by MartinCollard (1 review written)

They don't deliver and then don't refund- avoid!!
I ordered a watch on 09/05/14 after various emails from them saying delivery would be next week, then the following week etc I gave up and asked for a refund on 19/06/14 and received a reply telling me that in busy periods it can take up to 14 days for a refund. I hardly think this is reasonable as it takes less time to process the refund than it does to place an order. Despite this and numerous reminders to them I'm still waiting and they now say it can take up to 28 days! 15/07/14 and I'm still waiting......I have a screenshot of the correspondence with their customer service dept which I'm happy to supply

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