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“Customer Service Review”

Written on: 12/07/2014 by Rachel.anns (1 review written)

I ordered a T-shirt and a mug for a friends birthday present. I had an email asking me if everything was ok with my order which threw me as I hadn't received any of it at that time! I replied and the advisor from customer service got in contact with me. She was so helpful and sent me out what I needed next day so I had it in time for the birthday which was excellent. I have never had anyone go out of their way to help me when something has gone wrong like that it was a very welcome change and has cemented me as a repeat customer many more birthday pressies will be bought! :)

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