written by Larry Hein. on 20/03/2002
Good Points
Unit looks nice.
Bad Points
Service is the worst I've seen from a company that is so big.
General Comments
This review is on the GE repair service. You see within three weeks of getting my new GE GSS25JFMC CC combi refrigerator it broke. It was the coil unit that was blocking and causing the system to fail. I have been stood up on three appointments where they failed to show up when they committed to. You see it's going on two months now and the unit is still broke and GE fails to correct the brand new unit I bought. On the other hand Home Depot is going to take the unit back and eat the cost that GE was not willing to do. I will never buy a GE product again because of the GE service. So buyers beware if you buy a GE product and if you ever have to call the 1-800-GECARES number..Because it seem that they didn't care to keep me as a customer. My hats go out to Home Depot, I'm taking back my GE product and getting another product.