written by LoganAllison on 05/07/2014
I bought a gazebo and after 6 or 7 uses 2 of struts broke plus the elastic holding the canvas down disintegrated. I was still happy to keep it and mend it with replacement parts however, on contacting the company I was told that even though they were the manufacturer they would not supply free or otherwise any replacement parts or offer me any solution to the problem!!
This is completely unacceptable and shows little or no customer service. Please avoid!!