written by dpearson14 on 01/07/2014
I am furthest from a review writer but I was compelled to say how fantastic this team was to me after some mishaps with appointment scheduling. We had a cafuffle trying to get an adviser due to my schedule and their's. By expressing my needs I was contacted by one of their senior team member who couldn't be more honest about what I should do. She told me NOT to remortgage now and explained the cost which prompted me to look at moving (a decision I couldn't weigh up with my high servicing fees. She gave me 8 options on and the provisions in each one. A complicated decision was made easy as she simplified everything saving me £30k in remortgaging by staying put. She turned down my business by telling me not to proceed to remortgage, but I am proceeding to carry my move out with them. New home, saving money! Thanks Leap!