written by Jeeves3 on 30/06/2014
Ordered standard mats in grey for Kia Rio2, but what arrived were 'special price' mats in black fleck with the wrong fixings. Sent a mail requesting replacements the next day, but heard nothing after 2 days so tried calling them only to be put on hold for 15 minutes at #1 in queue, so gave up. Re-sent mail and this time got a very apologetic response and the promise of replacements within 2 days. These ones were as ordered, so now happy but a shame it took 2 attempts.