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Review Number	2692221
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“Late delivery and COMPLETE LIES about amount of refund”

written by CeliaB on 26/06/2014

Hired a car to be collected at Yellow Storage Morden. Car arrived almost half an hour late for a one day hire. No telephone call to advise of tardy delivery. One 93 year old man kept waiting - traffic excuse was complete nonsense. Offered and given a refund. - they said £10 but it was £8.33 from Sixt and the rest was a reduction in the VAT charge. Tinge dishonest I think

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“Late delivery and COMPLETE LIES about amount of refund”