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“polite and helpful”

Written on: 24/06/2014 by Olsondp145 (1 review written)

The staff were very polite and the advisor was always helpful when answering any queries I had. The only issue I had was that two vans were sent to collect my item, a lovespace van and a different van. Whilst this was to be extra efficient, I was worried I had given my item to the wrong van and would have liked to know that two vans were being sent as a precaution. But upon phoning love space to check, my worries were calmed. There were no problems with delays or damage to my item, which was a fragile item. Perhaps being given a better estimation of delivery time would be useful as I did have to wait in until 6pm for collection. But my item was picked up at 9am so I guess it is swings and roundabouts.

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