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“EXCELLENT CUSTOMER SERVICE BY TRAVELSTAY - VERY HELPFUL!!!”

written by NicolH on 24/06/2014

I would like to say a big THANK YOU to Max of Travelstay who turned around a problem booking at Romanos Hotel, Victoria. I had originally been pleased to book the hotel at an he incredible bargain price, but was the disappointed to be advised by Travelstay that the hotel could now not honour the stated price due to 'technical difficulties' when uploading the prices.

I had already booked a London show, transport down to London, and other entertainment to celebrate my 50th birthday, so Max looked into other alternatives for me. He initially found me alternative accommodation at a discount but I was over the moon when he telephoned me back shortly afterwards to grant me the entire stay at the new hotel in Islington FREE OF CHARGE as a courtesy gesture, for the inconvenience!

I cannot express my gratitude enough to Max for helping me out - now I will be able to celebrate my birthday in style and will certainly be raising a glass (or two!) to Max and Travelstay and booking again in future!!!

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