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“very helpful”

Written on: 18/06/2014 by Dahliaw169 (1 review written)

No complaints here. We booked a mini break to Iceland through Secret Escapes and the booking came through Jetline holidays. After placing our booking we were contacted by Jetline who offered to change our flights to a much better time of day to maximise our time away. I thought this really considerate and they were very helpful in helping make sure we had the best deal to suit us. The flights were budget airline but no complaints the plane was clean and relatively comfortable, and the internal transfers went smoothly. The Hotel was fantastic, brilliant location, warm comfortable rooms, great food and very helpful reception staff. It was rated three star but could have passed for four in my opinion. The only downfall being we weren't booked on the Northern Lights excursion on the first day of our trip as subsequent days (when we were booked in) were cancelled due to poor weather, but they can't control the weather.

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