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“Good product and communications”

Written on: 16/06/2014

We bought a 12 ft trampoline and after even 3 days it's paid for itself with the amount of usage it has got!
The trampoline was a good price and was delivered in 2 or 3 days rather than overnight but that wasn't a concern. I rather think that was the courier service than their issue. There were no delivery instructions for the trampoline itself but I found it rather easy to work out. Once your realise how to use the spring tool it's rather easy. We had one clasp for the netting which wasn't drilled out but having bought a drill bit and done it myself and told the company they refunded 5 quid as a good will gesture which I thought was nice. All in all a relaxed but efficient service. Efficient because when I gave the wrong postcode for my address by one letter they called us to confirm the correction.

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