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“Awful Experience”

Written on: 16/06/2014 by tomwood2804 (1 review written)

Ordered a football shirt through Kitbag as they seemed cheaper than competitors. However, the delivery was awful. The worst that i have ever experienced. After paying almost £5 for delivery you expect to get a good service. Firstly i did not get any order confirmation email so had to email Kitbag to ask if the order was successfully placed; this took 3 days for kitbag to respond. Then the actual delivery took 13 days! Emailed Kitbag several times to ask the status but did not get any response. Absolute joke - will definitely not be shopping here again.

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