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“Told an Item had been washed when it had not!”

Written on: 16/06/2014 by kcameron81 (1 review written)

Utterly appalled that I received an email that states the tri suit I returned had been in 'detergent'. It certainly had not. Had been out of a bag it was sent in and left on a chair before returning. Asked them to compare to a new tri suit and still say it has been in 'detergent'. There is NO way this is the case. It has it's labels attached exactly as it was received. Is not satisfactory when I have been a loyal customer for years and bought an awful lot from them. Always thought they were a good company until now.

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