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Written on: 10/06/2014 by rollin15733 (1 review written)

Booked a trip to Costa Rica. They advertise "Free Shuttle." Free from the airport that doesnt apply to your trip. Now when we land, We have to do a 5 hour trip to get to the hotel. Bookit made me (and my friend who booked separate ut thought the same as me)feel like we were stupid for not knowing. I dont know anything about Costa Rica but I assumed you would fly into the airport near the resort (Wrong). If you get someone who sorta speaks English, you get told "Sorry, nothing we can do." It was just dirty and we got screwed. We get to lose 2 days of our trip because of it. Will never use Bookit again.

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