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“Never again...”

Written on: 06/06/2014

I never complain but...I have just had a terrible experience with Hilton, Trip Advisor, and TINGO. Trip Advisor forwarded me to TINGO, I booked the room and paid through TINGO, proceeded to the Hilton Harrisburg, PA where they had no record of my reservation and they were sold out! TINGO apologizes and said it is Hilton's fault, Hilton tells me it is TINGO and Trip Advisor's fault. This is an unacceptable business practice...and I didn't have a room. I will not use Trip Advisor or TINGO in the future as I will not be able to trust that I actually have accommodations. JP

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