written by Maeve133 on 05/06/2014
For some time I have not been able to get text messages through to a French Mobile - Orange customer. The Orange number can text and call me. I can call the Orange number. Other Meteor mobiles cannot text the Orange number. I can get a text through to the Orange number using a Vodafone mobile.
Meteor continues to charge me for the texts that do not get delivered. Meteor Help Desk say that this is an Orange issue and that I should contact Orange! A supervisor refuses to speak to me.
I maintain that the contracts here are between Meteor and Orange and between Meteor and me.