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“Service fine but convertible roof not fixed - no refund”

Written on: 05/06/2014 by Comjc2 (1 review written)

The service arranged was fine; picked up dropped off in due cause (fully cleaned). I asked Service 4 Service to also look into fixing the roof on my partners Audi A4 convertible which had developed a fault. Dutifully they did for a cost of £120 + vat. The car was returned but the roof was not fixed. 2 weeks later Service 4 Service finally arranged the car to be picked up again and it was returned with the roof still not fixed - the advice being to take it to an Audi main dealer. Despite their parts AND labour warranty messages I am yet to receive a refund on the labour costs to fix a roof which wasn't fixed; and now despite countless attempts to speak with them on the matter they wont return my calls or emails. Use if you want a cheap service but avoid if you want other repairs as their warranties might as well be printed on toilet paper.

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