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Written on: 04/06/2014 by guest8642 (1 review written)

Unbelievable. Long waits on phone. Passed from pillar to post. Every advisor asks same id questions. Charged £40 for a room available elsewhere for £24. Card refused because it expired before date of stay. Told them to take money now, but they "don't" do that. Booked using same card elsewhere more cheaply for same night at same hotel. DRFINITELY AVOID THIS COMPANY!

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