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“Got cheated on ASOS returns”

Written on: 30/05/2014 by anjali6 (1 review written)

I ordered a big shipment (~$450 worth of clothes) in April. I returned more than half the items in May, but when I got my return confirmation, only some of the items were listed, and one of the items I didn't return was listed as a return. My refund was $250 instead of $350. I tried contacting them, but there is no easy way to do that on the website. So I left a query on the website, and received an email saying they'd get in touch with me. This was 9 days ago. There is no phone number on the website to call. I really like the clothes, and I would continue to be a customer, but this is such a huge rip off and the customer support is atrocious. I can't really afford to order from here again. I was so happy with the affordable maternity clothes, but now I'm to tell all my friends to avoid ordering from here.

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