written by Holsaj1234 on 26/05/2014
Dealt with same person again this year, brilliant that you are recognised and welcomed back year after year. Brilliant service. Was called few days before holiday to check all was well, was in the middle of sons wedding preparations and agent asked how that was all going, was genually interested not just filling gaps in conversation.
Had a few problems with British airways this time, cancelling a flight and losing a case, but again agent came up trumps and helped as much as he could. Well done Dialaflight be back again for next holiday