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“Overcharged me by £500... Twice! ”

Written on: 21/05/2014 by KendrickGrantham277 (1 review written)

I had just opened my first shop, a little independent clothing boutique, and was bulldozed by cold callers as soon as I connected the phone supply.
I signed a verbal agreement over the phone to Opus, afterwards feeling naive and stupid for being cleverly pushed into it.

A few months later, having set up direct debits with the company (thinking it simplest), they friend to take over £500 out of my account. My bill is usually £32.
I complained to a manger and he sent a letter of apology.
Then they did it again the next month!!

I now pay over the phone each month, instead of direct debit, as I do not trust them.

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