Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
2591693

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★
WRITE A REVIEW

“What tremendous support!”

written by colincase on 21/05/2014

I have been with Heart for 7 years.
During that time I have raised 19 tickets - nearly all of them asking for help on issues that were not of Heart's making - their server up-time has to be seen to be believed.
Every single ticket has been answered very quickly and thoroughly - with all but one totally fixing the problem.
I have rated every response as "Good" - their highest rating. And several times I have suggested they need a new "excellent" button!
I am sure that many hosting companies can boast near-perfect up-time on their servers.
But I bet there are virtually NONE who could even dream of competing on the Customer Support front - whether a commercial issue or a techie problem.
Well done the team!
This review system asks me to include a comment about anything I would improve. I am absolutely stumped on this one - it's perfect already.

Was this review helpful? 0 0