written by Lee8182 on 20/05/2014
We bought this vacuum a few months ago and have only just started to use it. At first it was fine then after the third time of using the item, there has been a loud buzzing sound from the top. I've contacted Vax on numerous occasions and they keep sending me parts to try on the vacuum. None of which have helped. This machine is awful, and I would not recommend Vax to anyone who wants to purchase a vacuum cleaner. Terrible product, terrible customer service. All round awful. I will go back to buying Dyson's in future. This machine will be thrown away next time I go to the local dump. Do not purchase anything Vax, you have been warned.