Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“High End Rip Off”

Written on: 15/05/2014 by Sundayonline (1 review written)

I’ve been shopping almost exclusively on Net A Porter for the past couple of years now. I used to be one of their greatest advocates, telling everyone I knew how much I loved them. Unfortunately, this is no longer be the case.

I purchased a pair of Marni wood heel leather sandals in December 2013. Not long after I bought them I noticed that there was a split in the leather, I was really surprised but I loved them so much that I didn’t want to send them back. Since then they have started to become unstuck or unglued on both shoes. Pretty soon they are going to be unwearable.

I sent a photo of the split leather that I took not long after I originally purchased the shoes. I also sent a photo of the current state –where the inner sole is coming away from the timber platform. This is the same on both shoes. The message I received back from NAP follows:

After inspecting the pictures that you have provided, we are unable to
accept your return. The fault has been classified by wear and tear.

I doubt that anyone even looked at the images.

I just assumed that when you pay a lot of money for a high end luxury brand that the quality of the goods will be excellent. These shoes haven't even lasted 6 months. What a rip off!

Was this review helpful? 0 0