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“Sarcastic and Condescending as hell/Delta does suck”

written by IhateDelta on 10/05/2014

Had an e voucher my wife got in Rome last year. She took our 3 adult kids. They were ask to give up their seats and put them up in a hotel. For that they received a $400 e-voucher. I called to find out if I could use it and the woman on the phone was a condescending b to me. She was playing games with me like she was entertaining someone sitting there with her. She ask what the number on the voucher was and I said there is no number, only a flt number and date from my wife's flt. She kinda laughed like I was making this up and that theres no way it a voucher if there is no number. She had to know there was not a number There was no place for one. Then she said she couldn't find my wife's name or the flight number. Then when my wife pulled out all the info from her trip for me to give her,the woman made more condescending remarks in a tone I couldn't believe. Then of course she had the names of my kids and just acted stupid. I was so upset with this woman that I snapped. I ask her why she was being so rude and she laughed and acted like I was stupid saying I'm trying to get this straight but your not getting it, laughing. I finally told her to go f herself. I couldn't help it. I've never been talked to that way as a customer anywhere on the planet. I will never fly Delta ever. They will never get a dime of my money. I'm still po'd and amazed how this woman acted.
She was a bully and sarcastic and very condescending and acted like she was enjoying it. Delta, you just lost a customer for life. When I told her to f herself, she said You can too. lol And I could tell she enjoyed the whole conversation. It was like I had called the wrong number and was getting pranked.