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“Very Expensive Holiday”

Written on: 08/05/2014

I booked a holiday with a very helpful operative. The next day i found the same holiday with another company a staggering £400 cheaper. When I contacted the company they agreed to refund £100 and I was told that they were under no obligation to offer anything. No attempt was made to price match to secure new custom. The money came out of my account within a few hours but will take 7 to 10 days to refund £100. I will never book with this company (also called luxury escapes) in future

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