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“Dishonest and unfair”

Written on: 08/05/2014 by bchande (1 review written)

I was tricked into taking electric supply by a person claiming to be an electric meter reader when we moved into our new premises. He said he would ask Opus to contact us as 'they are the cheapest' - little did I realise at the time he was a third party broker and was paid a commission by Opus to get customers. I then agreed a contract with Opus verbally (they record calls) on the understanding they were the cheapest. Totally misled from start to finish and the bills are double what they should be. Opus won't agree to cancel my contract or move me to a better tariff. I have taken up with the Ombudsman. DO NOT DEAL WITH THIS COMPANY.

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