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“Great Response to an Issue with My bike”

Written on: 07/05/2014 by HughKinloch (1 review written)

A Great job by the service team in the Cardiff store. I had purchased a Trek Domaine 5.2, about 2 months ago, and the gear change had never been very clean on it, even after its 6 week check, so I took it back into the store today. The person there immediately put the bike up on the stand and dealt with the problem. This included replacing the gear cable which was obviously defective from new. I took it out for a ride to check it and it works perfectly, better than it has ever done. I am really pleased. Great job. Thanks

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