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“Couldn't even be bothered to send the envelope”

written by Robbys75 on 29/04/2014

I wanted to use them because having checked out the competition, they were offering the best price for my old phone. After filling in the form on the website, I got a pop up window assuring me that they had dispatched the Freepost envelope and a confirmation email was on its way.

Nothing arrived.

After a week or so, I tried emailing them - No reply

After another week I started from scratch and filled in the webform again -
Once again I was assured a Freepost envelope and an email were dispatched - Nothing arrived.

Rinse and repeat....

Having seen all the other dreadful reviews, I now realise I was incredibly LUCKY that they screwed up so badly, as if I HAD sent it off I would probably never have seen it again or any payment for it.

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