written by enjoyenjoy on 27/04/2014
We booked a return transfer from the Samana Airport to the Bahia Principe Cayacoa. We read the reviews after having booked and became very concerned. I sent an email and was assured that everything would be fine if we followed the requirement of calling for the return hotel pick up.
Everything was excellent from the airport pickup where the driver was waiting for us to the representative in the resort who ensured that our return transfer was just as excellent. He also provided all the information needed to enjoy our stay at this fabulous resort.
It was not required to call before our arrival, only upon our return from the hotel (which they do make you aware of up front) and the representative took care of this for us.
Thank you for the excellent service!