written by kkStanton198 on 27/04/2014
My mom passed away 4 weeks ago and I informed the post office as she had a home phone with them. I have found them to be of no help whatsoever.
She had £3.11 credit and was told a cheque was on the way.This was a lie as a letter turned up asking me to take it to a post office with letter of probate.
She did not leave enough to go to probate, so now I have had to phone again.
Get your staff sorted post office.