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Written on: 26/04/2014 by AliGifford (1 review written)

Offer a high price up front, but then on receipt of the phone reduce this right down for trumped up reasons (they even tried to get me to give them my iCloud password).
It took two months to get them to return the phone, charging £5 to eventually return it in a used Jiffy bag unsigned for (I'm lucky it wasn't losses in the post). This return postage charge is clearly what they are after and how they make their money!
Highly recommend Mazuma - very clear instructions on preparing the phone to send in and proved a prepaid envelope to send the phone to them. Offered a good price with fast service! The complete opposite to iGadget.

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