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“Cox and Kings Bangalore ruined our vacation”

Written on: 24/04/2014 by Storm1881 (1 review written)

For the first time and the last, we made the mistake of booking a "tented cottage" through Cox & Kings Bangalore, at the JLR property . To say that it was the dumbest thing we did is putting it mildly. To start with, we booked our vacation a month before. Imagine our horror, when Cox & Kings called us less than 5 days before our vacation to say that all they can offer us was the "family rooms" and not the "tented cottage" that we paid and asked for. Considering we are seasoned travelers and have been to JLR , we knew that what "family rooms" meant. And to make matters worse, Cox & Kings went right ahead and blamed JLR for the mess-up. After 2 days of "empty" promises, Cox & Kings finally "generously" offered us a place in Mysore. Really? Mysore? . The worst part is no one offered any kind of apology and acted as if it was my problem and not theirs. Never ever book or plan anything with these guys

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