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“Holiday nightmare”

Written on: 24/04/2014 by KillianHood (1 review written)

We booked a holiday with teletextt holidays on the 5th of march 2014 . When we got back from our holiday on the 12 of march we checked our bank statement for some items we had purchesed in lanzarote , hotel Hesperia , only to find that the hotel had taken £800 out of our account , when we contacted the hotel , they told us the company that teletext had used to book the holiday had gone bust , so they took the money out of our account which was an illegal transaction , we got on to teletext and they told us because the hotel had taken the money it was up to us to get it back , they then agreed after weeks of emails and wanting receipts from the hotel to pay us back that was last week it is now the 23 of April and we are still waiting . Paul v

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