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“Used to be good, but not anymore”

written by splyd36 on 23/04/2014

They are a law unto themselves. They pretty much do what they want when they want. When they want to upgrade a server, and they tell you a time it will be off line if they decide on the day to do it sooner or at different time, they will do it. And when you complain they will not apologise. When someone hacks your email password and sends email from your email address instead of disabling just that email account they will disable your entire hosting package with them so that your sites and your clients sites are all offline with the horrible message "account suspended". There is very poor comms and all staff are foreign customer services. After this I will not renew with them because I have been treated very badly and not once have they said sorry. Their attitude is very poor.

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