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“Worst online experience ever”

written by Erikcooper on 20/04/2014

Last month I purchased 150 credits pack, I've only used 12 of 150 credits but on Friday when I logged in into my account I found no credits available to my account.
I asked live support for help and she said "There is nothing I can do for you, write to [email protected]" only shows incompetence.
Honestly I will never ever suggest this to anyone to use Depositphotos as a Micro-Stock Photo Agency
They do not care about their customers and treat them extremely poor. Since then I have had no response. I have called them again. On the phone I got a very rude person who refused to help.
Needless to say, I am long past 2 business days and my issue is not resolved.
I did not receive my remaining credits. However, they sent me a new email of 20% discount to purchase a new credit pack.
I will be contacting the authorities and ombudsman if I do not get access to my money very soon.

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