written by jmc19730 on 19/04/2014
Extremely poor customer service! Straighteners lasted 6 months max but because they were older GHD couldn't even fix!!! Offered me a discounted price of £99 for a new pair. Can get them for that anyway lol. Not interested in my emails didn't even reply to my recent 1! Would never purchase another pair of these. This is a classic example of a company who have got so big they loose sight of the people who got them there. Please support other smaller companies who produce a better product but just haven't achieved the GHD status.